My role is to welcome and protect. I receive daily thanks from the many people who step through our doors. And I also feel valued and appreciated by the people I work with and the entire hospital, who acknowledge the important work I do. It makes every day very fulfilling.Cindy Hercules
Support Services are essential to delivering excellent standards of care. Together, our compassionate and multi-talented employees form an integral part of our caregiving team. Our support services teams are composed of Environmental Services, Food Services, Facilities & Engineering, and Security. We are responsible for clean rooms and linens, efficient patient transportation, and patient food delivery.
The NewYork-Presbyterian Environmental Services program is designed to ensure the highest level of sanitary standards, resolve issues as they may arise, and provide monitoring to prevent future occurrences. We work in a collaborative manner with all disciplines and departments throughout the enterprise to ensure that the expectations of our patients are met. Through Housekeeping, Patient Transport, Waste Management, Linen Services, and more, we are utilizing innovative methods and constantly striving for excellence to support the ongoing work of NewYork-Presbyterian.
Facilities & Engineering
Skilled tradespeople are important contributors to the patient experience. Every day, our work supports the mission of “We put patients first.” A career in facilities at NewYork-Presbyterian means managing the inner workings of the organization, from plumbing and HVAC to engineering and more. Everything we do and achieve here supports patient care and everything NYP stands for.
Food Services complement the mission of NewYork-Presbyterian in promoting health, well-being and healing for our patients, their families, and our employees. In collaboration with Clinical Nutrition, every member of our team contributes to providing high value, wholesome, and nutritious food service.
The NewYork-Presbyterian Security Department complements quality patient care by maintaining excellence in the implementation of protective services, throughout the medical center and the surrounding community. We strive for the ultimate secure hospital by continually improving and proactively monitoring opportunities and challenges in an ever-changing healthcare environment. It is our responsibility to provide a safe and secure environment that supports the delivery of high quality patient care.