Patient Registrar Surgical - Neurosurgery - Queens Medical Group

NewYork-Presbyterian Medical Group Queens is part of the healthcare network of NewYork-Presbyterian, one of the nation’s most comprehensive academic healthcare systems and a leader in innovation. Many of our physicians in Queens are also on the faculty of the world-renowned medical school, Weill Cornell Medicine. We are committed to providing you and your family with advanced, compassionate care. This is an exciting opportunity to join our Queens Medical Group in a life-changing career journey focused on amazing patient outcomes every step of the way.

Patient Registrar Surgical - Neurosurgery - Queens Medical Group

The Patient Registrar Surgical is responsible for scheduling patients for surgical and non-surgical procedures, including Pre-Admission Testing. This role involves providing high-level clerical support to the practice or provider assigned.

Key Responsibilities:

• Answer patient phone calls courteously and professionally.

• Maintain administrative and clinical calendars.

• Perform schedule changes and manage the scheduling system.

• Prepare physician forms/applications for signature.

• Schedule patients' surgery and pre-test appointments.

• Ensure pre-operative clearances are obtained.

• Monitor physician schedules. 

• Facilitate radiologic and surgical procedure peer-to-peer requests.

• Ensure proper communication with providers and patients.

• Develop effective interpersonal relationships with internal and external customers.

This is a full-time position, Monday through Friday, from 9:00 AM to 5:00 PM, with overtime as needed based on operational requirements. The home location for this role is:61-34 188th Street, Suite 214, Fresh Meadows, NY 11365.

There is also flexibility required to travel to the following locations:

• 136-56 39th Ave, 2nd Floor, Flushing, NY 11354

• 112-05 Queens Blvd, Suite B, Forest Hills, NY 11375

• 28-25 Jackson Ave, 2nd Floor, Long Island City, NY 11101

• 72-06 Northern Blvd, 2nd Floor, Jackson Heights, NY 11372

Preferred Requirements:

• College Degree or equivalent in patient care setting.

• Experience as a Surgical Secretary in a healthcare setting.

• EMR-EPIC

• Bilingual - Mandarin/Korean

Required Criteria:

• High School Diploma or GED

• Minimum of 2 + years of administrative secretarial experience.

• Microsoft Word, Excel, PowerPoint, Outlook.

• Ability to work independently and follow established protocols.

• Excellent interpersonal, verbal, and written communication skills.

• Strong analytical, organizational, and time management skills.

• Basic knowledge of medical terminology.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.