Patient Registrar – Pediatrics – Full-Time – Days – Queens

Define the Patient Care Experience: Patient Registrars Make It Possible

Are you passionate about helping children and families feel supported from the moment they walk through the door? At NewYork-Presbyterian, you can make a lasting impression as a Patient Registrar, where your compassion and attention to detail will help create a welcoming, reassuring experience for every patient.

As a valued member of our administrative team, you’ll discover what sets us apart: a deep passion for the individuals and families in our care. You’ll work alongside a supportive team in a fast-paced pediatric outpatient setting, helping ensure every child receives the care they deserve.

Patient Registrar – Pediatrics – Full-Time – Days – Queens

As the first point of contact, you’ll create a welcoming environment while ensuring accurate registration, scheduling, and insurance verification. Your attention to detail and customer service skills will help streamline the patient experience and support our clinical teams.

Key Responsibilities:

• Register patients for appointments and procedures
• Collect and verify demographic and insurance information
• Schedule and maintain daily appointments
• Manage a high volume of calls with professionalism and empathy
• Obtain pre-certifications and authorizations
• Collect co-payments and confirm real-time insurance eligibility
• Provide a calm, reassuring presence for patients and families
• Assist patients and families with questions and concerns and keep them informed and supported throughout their visit

Schedule:

• Monday–Friday, 8-hour shifts between 8:00 AM and 7:00 PM
• At least one late shift per week (11:00 AM – 7:00 PM)
• Potential for additional late shifts and Saturday hours (TBD)
• May rotate to other Ambulatory Clinics as needed

Location: | Theresa Lang Children’s Center
📍 56-45 Main Street, Flushing, NY 11355

Required:

• High School Diploma or GED
• 1–3 years of experience in medical scheduling and insurance pre-certification
• Strong customer service, organizational, and communication skills

Preferred:

• College degree
• Experience with Epic EMR
• Bilingual in Mandarin, Cantonese, or Spanish
• Familiarity with health insurance requirements and clinical coding

Join a team that’s committed to putting patients first—every day. If you’re ready to make a difference in pediatric care, apply today.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.