Patient Registrar - Patient Accounts | Full-Time, Days (Flex)

It’s the People That Make the Difference at NewYork-Presbyterian Queens!

At NewYork-Presbyterian Queens, we’re passionate about delivering high-quality care to one of New York City’s most culturally diverse communities. Join us and make a lasting impact as a Patient Registrar, where your compassion and professionalism will help shape the patient experience from the very first interaction.

As a Patient Registrar, you’ll be the welcoming face of our organization—assisting patients with scheduling, registration, and insurance verification, while providing exceptional customer service. You’ll help ensure a smooth and positive experience for patients and their families, all while supporting our mission to put patients first.

Patient Registrar – Patient Access | Full-Time, Days (Flex Shifts)

Alternating starts based on operational needs.

• Shift 1: 7:30 AM – 3:30 PM
• Shift 2: 8:30 AM – 4:30 PM
• Shift 3: 10:00 AM – 6:00 PM

In this vital role, you will:

• Serve as the primary point of contact for patients during scheduling, registration, and admissions.
• Verify insurance coverage and obtain necessary pre-certifications and authorizations.
• Screen for medical necessity and ensure accurate documentation to support billing and reimbursement.
• Provide clear communication and support to patients and families throughout their visit.
• Collaborate with clinical and administrative teams to uphold our high standards of care and service.

Required Qualifications:

• High School Diploma or GED equivalent.
• Strong clerical skills and proficiency with PC-based systems.
• Familiarity with insurance carriers and coverage guidelines.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal abilities.

Preferred Qualifications:

• Experience in a hospital, medical practice, or healthcare setting.
• Knowledge of insurance verification processes.
• Familiarity with EPIC or similar electronic medical record systems.
• Some college coursework or degree.
• Bilingual language skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.