Patient Access Liaison - Access Center - Queens Medical Group 

NewYork-Presbyterian Medical Group Queens is part of the healthcare network of NewYork-Presbyterian, one of the nation’s most comprehensive academic healthcare systems and a leader in innovation. We are committed to providing you and your family with advanced, compassionate care. Many of our physicians in Queens are also on the faculty of the world-renowned medical school, Weill Cornell Medicine. This is an exciting opportunity to join our Queens Medical Group in a life-changing career journey focused on amazing patient outcomes every step of the way.

Patient Access Liaison - Access Center - Queens Medical Group 

In this role, the Patient Access Liaison is responsible for handling incoming telephone calls, making appointments, and registering patients per practice guidelines. Provides constant interactions with patients, families, caregivers, clinicians, and physicians in the practice.

This is a full-time Monday-Friday, (9am -5pm) day shift position. Overtime as needed. The position will be remote until further notice. Must be available for in-office meetings as needed.

Preferred Criteria:

• Bilingual in Chinese (Mandarin or Cantonese)

• Call Center experience.

• College Degree or 6 months of job-related experience.

• Epic Experience

Required Criteria:

• High school Diploma/GED

• Knowledge of medical office setting and medical terminology.

• Excellent oral and written communication skills.

• Computer Proficiency

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.