Superior Customer Service:

Liaison Specialists Make It Possible

We work hard and dedicate countless resources to maintain a comfortable healing environment that's focused on meeting the needs of every patient we serve. And now, you have the opportunity to become one of the people who Make It Possible:

Liaison Specialist - Emergency Department - Full Time – Evening Shift

Serve as a medical interpreter liaison, facilitating communication between patients and their families and the healthcare team. Advocate for patients' rights and ensure their concerns are promptly addressed. Play an essential role in helping us build on our reputation for outstanding customer service.

The hours of this position are 3:30 PM - 12:00 AM, and include rotating weekends and holidays.

Preferred Criteria

• Bachelors degree
• Fluent in Spanish
• 6 months experience as a health care interpreter in an acute care facility
• 2 years interpreting experience 

Required Criteria

• High school diploma or GED
• Minimum of 500 hours field experience
• Must meet one of the following: completion of 40 hours of professional training from an approved medical interpretation program, certificate of completion from an approved continuing education program, completion of an approved nationally recognized language proficiency assessment, certification from either the National Board of Certification for Medical Interpreters or Certification Commission for Healthcare Interpreters

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
• 2022 “Top 50 Companies for Diversity” – Diversity Inc.
• 2022 “Best Company for Multicultural Women” – Seramount
• 2022 “Top Company for Executive Women” - Seramount
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.