Supervisor, Support Services - Patient Transport - Cornell

Consummate Customer Care: Make It Possible at New York's Top Ranked Hospital

Step into NewYork-Presbyterian, where support services professionals are the heart and soul of our hospital wide mission: Putting Patients First. That means environmental services, laundry, mail room, security, patient transport, food and nutrition, procurement and nursing support services - all united by our passion for exceeding expectations. Superior safety, logistics and service define our work. Explore this opportunity to provide the leadership that makes it possible.

Support Services Supervisor - Patient Transport - Cornell - Day Shift

The Transport Supervisor oversees the day-to-day operations of the transport department at Weill Cornell Medical Center and David H. Cohen Hospital. In this role, you will oversee the efficient and effective movement of patients, equipment, and staff while maintaining high standards of service and patient satisfaction. You'll manage employee schedules, including daily staffing assignments, time-off requests to ensure optimal coverage and workflow efficiency. In addition, lead daily huddles, provide direction, and support to Transport staff to foster a collaborative work environment. Partner closely with nursing leadership and other departments to align transport services with hospital needs and priorities. Additionally, conduct regular rounds to monitor operations, troubleshoot issues, and resolve any issues in real-time. Drive department performance metrics, including turnaround time, productivity, and patient satisfaction. Oversee the management and maintenance of transport equipment, such as wheelchairs, stretchers, ensuring all items are in good working condition and readily available.

This is a full time, day shift position from 8:00am-4:00pm, with rotating weekend coverage. 

Preferred Criteria 

• Certification to operate pallet jack and/or motorized pony cart

Required Criteria 

• Associate's degree from a recognized college or university or equivalent experience
• 2 years of previous work related experience
• Basic knowledge of EVS, laundry, or waste management operations, preferably in a large institution
• Familiarity with Joint Commission Standards and Quality Assurance

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.