Supervisor Patient Accounts - Corporate Office - Hybrid (4 Days on site)

Patient Financial Services – Impacting Lives

Join the top-ranked hospital in New York and make a meaningful impact in healthcare finance.

As aPatient Financial Services Supervisor, you will lead a team of 10 professionals responsible for managing credit accounts receivable across multiple network hospitals. Your leadership will drive operational excellence through daily oversight of productivity, quality assurance, staff attendance, and work assignment distribution. You’ll collaborate closely with internal departments and external payers to ensure accurate and timely account resolution, while upholding our hospital’s mission of respect, engagement, and patient-centered care.

The shift will include working 4-days on site and one day remote.

Key Responsibilities:

• Supervise Medicaid and Medicare credit management activities

• Oversee HMS/Compliance reporting for Medicaid and Medicare

• Serve as hospital liaison with PB for bundled account status and payment updates

• Manage account flow within Out-of-State Medicaid work queues

• Coordinate rebilling and validation of accounts for credit vendors

• Ensure regulatory compliance for all NYPH employees

Preferred Criteria

• CPMC experience

• Microsoft Office – Word and Excel

Required Criteria

• Bachelor’s Degree or equivalent work experience

• Ability to problem solve

• Solid interpersonal and communication skills

• Ability to demonstrate compassion and strong customer service skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.