Information Technology – Impacting Lives

At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. Innovative technology, such as telehealth, remote patient monitoring, and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families.  Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. This is your opportunity to join the administrative side of IT and provide world class care that will directly impact the quality of a patient’s life. Start your journey with us today! 

Senior Analyst Information Technology

The Senior Analyst Information Technology Epic is responsible for providing intricate tactical and operational support for the implementation of Enterprise Clinical IT systems.  Assists and facilitates the design, implementation, optimization, change management and issue resolution related to the enterprise system and the clinical and business workflows it supports. Requires experience working with enterprise systems such as the Epic platform as well as the applicable clinical and/or business workflows.

Additional responsibilities include:

• Supports the relevant departmental environment, including applications and operational interfaces.
• Performs intermediate problem analysis and troubleshooting and maintains proper documentation.
• Escalates complex issues to the appropriate group promptly.

• Provides intermediate programming and analytical support for departmental systems and software products.
• Updates and maintains project plans and documentation.
•  Participates in functional and integrated testing of software upgrades and enhancements.
•  Assists with go-live and support schedules and coordination of field support activities.

Preferred Criteria

• NYS Clinical laboratory licensure (ASCP, AABB)
• Knowledge in clinical laboratory sciences
• Degree or major in Computer Science or Clinical Laboratory Science
• Masters
• ITIL
• Lean Six Sigma
• PMP
• Knowledge in Operating Systems and Databases:  Microsoft Windows, UNIX, Oracle, SQL

Required Criteria

• Bachelor's degree  or equivalent  experience
• 2+ years of previous work related experience
• Epic Module Certification or obtained within twelve (12) months of employment
• Ability to work within a team environment
• Excellent analytical, problem solving, written and verbal communications skills.  Strong customer service skills. 
• Familiarity with  HL-7, Microsoft Office, Microsoft Project, Visio, ITSM
• Familiarity with either clinical or financial systems

Six positions available.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
• 2022 “Top 50 Companies for Diversity” – Diversity Inc.
• 2022 “Best Company for Multicultural Women” – Seramount
• 2022 “Top Company for Executive Women” - Seramount
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.