Quality & Patient Safety Manager - Regulatory

Lead Transformation in Quality and Patient Safety

We are seeking a dynamic, results-driven leader to take on the pivotal role of Manager for Quality and Patient Safety, with a focus on responding to unannounced federal and state regulatory survey activity, at a renowned New York hospital and academic center. This is an exciting, high-visibility opportunity to drive hospital-wide performance. Join the Quality team at NewYork-Presbyterian Hospital and bring new meaning to your career by directly impacting our patients' outcomes and helping to shape a culture of excellence.

Quality and Patient Safety Manager – Regulatory

Varied Sites | Full-Time | Days

Join NewYork-Presbyterian as a key leader on our Quality team, where you’ll play a vital role in advancing regulatory readiness, patient safety, and operational excellence across our enterprise.

In this role, you will:

• Lead the hospital’s response to unannounced federal (CMS) and state (DOH) surveys, including on-site support throughout the survey, and working with clinical teams to develop and implement any subsequent post-survey plans of correction.
• Work both independently and collaboratively with surveyors, command centers, clinicians, departments across the organization, as well as within the internal Quality team.
• Partner with clinical and operational leaders to ensure alignment with regulatory standards and accreditation requirements.
• Support enterprise-wide initiatives that improve quality and patient safety and overall organizational readiness.

What We’re Looking For:

The ideal candidate brings strong experience in CMS and DOH regulatory survey activity, regulatory compliance, and quality improvement.

This is a full-time position with travel to locations across the enterprise as needed. While the home base may vary, time is often spent at our key Manhattan sites (Weill Cornell, Columbia, or Corporate). Flexibility is essential – particularly when working within the dynamic demands of the survey environment.

Preferred Criteria

• Master’s degree
• Clinical licensure with hands-on practice and leadership experience in a hospital setting
• Extensive knowledge of CMS Conditions of Participation, DOH regulations and connection to hospital operations and policies
• Proven success leading and managing complex projects with measurable outcomes
• Expertise in organizational patient readiness, patient safety protocols and quality improvement methodologies

Required Criteria

• Bachelor's degree 
• Minimum 5 years of experience in healthcare, with a focus on regulatory, quality and performance improvement
• Strong communication and interpersonal skills, both verbal and written
• Demonstrated ability to present effectively to diverse audiences

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.