Patient Services Administrator - Client Relations – Weill Cornell Medical Center - Full Time Days

This is a high-visibility position that demands tremendous interpersonal communications and public relations skills, as you will at times be working with the Office of the President, public affairs, legal affairs/risk management, medical ethics, and local government offices. You will be caring for the people who are constantly caring for NYP and its patients, while preserving our continued delivery of patient-centered care.

In this role, you will maintain confidentiality for a large referral base while managing medical, ethical and discharge matters for patients, colleagues and their families. You will serve as first response, identifying significant events and recommending positive solutions while proactively mitigating potential liability and safety issues for the hospital. You will be a key liaison and mediator, providing a centralized and consistent patient resource and grievance mechanism to ensure patients’ rights are recognized

Required Criteria

•              Bachelor of Science Degree in Nursing

•              Registered Nurse with NYS License

•              Minimum of 3 – 5 years of direct clinical experience

Preferred Criteria

•              Master’s degree in Healthcare related discipline or allied health care profession

•              Managerial / leadership role i.e. previous supervisor / charge nurse experience a plus

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.