Network Infrastructure ManagerInformation Technology

Information Technology – Impacting Lives

Manager Information Services- Network Administration

Join the Information Technology team at New York’s #1-ranked hospital.

This is your opportunity to provide world class technology solutions that will directly impact the quality of a patient’s life.  At New York Presbyterian Hospital Information Technology is at the forefront of our patient experience. Joining our team will give you the opportunity to develop your career while creating solutions and services that will improve the welfare of others. If growing your career in technology while creating solutions that improve the lives of others inspires you, then a career at New York Presbyterian Hospital awaits you.

As a Manager of Information Service you will administer the design and coding of new programs, modifications or enhancements to existing systems. You will also analyze modifications or enhancements to determine impact on existing production systems.  Additional responsibilities include managing the design, development, implementation, documentation and maintenance of assigned program(s) or system(s) and ensuring both the business needs of the functional department and hospital goals are met. You will be responsible for quality control and ensuring the performance, integrity and reliability of program/system.

Position Summary

• Leads, directs and coordinates all network operations activities.
• Has oversight authority/responsibility for multiple projects. 
• Identifies and plans for future resource needs.
• Complies and contributes to the development of the network architecture and sets standards and measurements for compliance.
• Create \ optimize processes to drive enterprise scale
• Partner with Security Ops \ Engineering to ensure infrastructure complies with secure transmit of information.

Essential Job Duties

• Develops protocols and standards for all network services and has ultimate responsibility for their implementation and documentation.
• Provides expert business related and technical guidance to other IS staff in the development and support of network systems.  Sets staff member performance goals.  Assists in the development of goals for department.
• Responsible for the integration of new projects with existing technologies
• Consults on the evaluation of new technologies in support of NYP-IT and NYP-wide IT objectives
• Ensures that all in-house installations and vendor updates are performed in accordance IS change control standards and procedures.
• Responsible for ensuring that user group equipment needs are met.  Responsible for ensuring products and equipment are adequate to fulfill network operations solutions
• Coordinates staff and projects to make sure that they are on schedule and within budget.  Provides guidance to other levels as needed.
• Responsible for ensuring that all design have been adequately tested and validated
• Assigns, schedules, and reviews work of staff.  Responsible for hiring, firing, discipline, and evaluating employee performance for staff reporting up to this position.
• Ensures the operation of production systems in a 24 x 7 environment.  Provides 7x24 on-call and escalation support.
• Performs all duties inherent to managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
• Performs other job related duties as assigned.
• Understands LAN\WAN\WLAN technologies and configurations

This role is hybrid, 4 days on site supporting our NYP Campuses.

Preferred Criteria

• Master’s degree
• EHR or Hospital IT experience 

Required Criteria

• Bachelor’s degree or equivalent experience
• Seven to nine years of previous work related experience.
• Ability to conceptualize, plan, and implement projects as well as interact effectively with applications in complex problem situations
• Strong communication, interpersonal and analytical skills to effectively collaborate, build relationships and manage change  

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.