Manager Facilities Systems (Facilities IT Systems – Business Process)

Manager Facilities Systems (Facilities IT Systems)

The Manager is responsible for overseeing and maintaining facility management IT systems that support the Facilities and Real Estate Department, ensuring the smooth operation of critical business systems, including but not limited to the project management information system (Oracle’s Unifier platform), integrations (ETLs), and various reporting tools (Qlikview/QlikSense, Tableau, Power BI, etc.). In this role, you will collaborate closely with facility managers, technicians, project management team members, vendors, IT personnel, and the Facilities System Team to ensure that all systems are operating efficiently and effectively.

Using project management methodologies (Agile, etc.), lead a team to ensure that full sets of requirements are gathered, business processes are understood, system configurations are modified and enhanced to support the business needs, and that training and communication are completed to support the roll-out of any new functionality. The role is critical to understanding and interpreting business processes of our end users and overseeing system configurations to support those business process requirements.

Lead a team of analysts and developers to support the facilities systems in the portfolio. Mentor, train, and develop team members to encourage their growth and engagement. Provide guidance on projects and ensure knowledge sharing occurs and policies are adhered to. Monitor and maintain facilities systems in the portfolio and identify areas of improvement in function, processes, configurations, training, and reporting. Plan and execute system upgrades, patches, and enhancements to improve performance, security, and efficiency. Provide systems support during emergencies or critical incidents, including after-hours or on-call availability as necessary. Manage annual budget for facilities systems, develop project plans and manage projects within budget. Obtain funding for projects and process purchase requisitions and invoices in a timely manner. Coordinate contract needs with the Facilities Contracts Team as necessary.

This is a full time position located at NewYork-Presbyterian / Weill Cornell Medical Center.

Required Criteria

• Proven experience as a system administration or similar role, preferably in a facilities or design and construction environment
• Proficiency in configuring and troubleshooting systems
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Preferred Criteria

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.