Information Technology Analyst III- Service Now

Information Technology – Impacting Lives

Information Technology III - Service Now

As the #1-ranked hospital in New York (U.S.News & World Report), NewYork-Presbyterian has a long tradition of bringing hope, health and healing to our communities. NewYork-Presbyterian Hospital is a lead participant in the New York State Delivery System Reform Incentive Payment (DSRIP) Program – a statewide initiative to improve the delivery of healthcare to the Medicaid community. This is your opportunity to provide world class technology solutions that will directly impact the quality of a patient’s life.  At NewYork-Presbyterian Hospital Information Technology is at the forefront of our patient experience. Joining our team will give you the opportunity to develop your career while creating solutions and services that will improve the welfare of others. If growing your career in technology while creating solutions that improve the lives of others inspires you, then a career at NewYork-Presbyterian Hospital awaits you. Find out how you can Make It Possible.

As an Information Technology Analyst III you will design, implement, analyze, and modify new and existing business intelligence programs/systems for business or patient care needs.  You will be responsible for the installation, configuration, and maintenance of analytics-related servers and/or applications.  You will also ensure the performance, integrity and reliability of system components.  In addition you will determine user specifications for reporting and project needs and work independently in a professional, high-tech environment to oversee sophisticated and specialty technology.

“Remote, Requires occasional on-site presence; therefore, should live within a commutable distance.  No relocation assistance available.”

Required Criteria

• Bachelor's degree 
• Proficiency with SQL, on either Microsoft or Oracle platforms
• Experience with Tableau or other visualization tools
• Minimum of 5 years' combined data analytics and healthcare experience
• ServiceNow Certified System Administrator (CSA)
• Strong working knowledge of:
  • Strategic Portfolio Management (SPM)
  • Hardware Asset Management (HAM)
  • Information Technology Service Management (ITSM) Suite
• Familiar with:
  • Business rules, client scripts, and Flow Designer
  • Programming languages
• Strong knowledge of troubleshooting and problem-solving
• Expertise in ITIL best practices
• Excellent written and verbal communication skills

Preferred Criteria

• Master's degree 

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.