Information Technology Analyst I

Join the Information Technology team at New York’s #1-ranked hospital.

Product Analyst I – Technology Products and Program

This is your opportunity to provide world class technology solutions that will directly impact the quality of a patient’s life.  At NewYork-Presbyterian Hospital Information Technology is at the forefront of our patient experience. Joining our team will give you the opportunity to develop your career while creating solutions and services that will improve the welfare of others. If growing your career in technology while creating solutions that improve the lives of others inspires you, then a career at New York Presbyterian Hospital awaits you.

As a Product Analyst I you will support the management of Technology related projects with a focus on Project Planning, Communication, Risk Assessment and Product Development lifecycles.  This position collects business requirements for process improvement/automation efforts, recommends improvements, creates project plans, develops workflows, coordinates with developers and vendors on project implementation and analyzes trends to ensure that the outputs of the solution are achieving the desired results and meeting agreed-upon service levels.  

Essential Job Duties

• Manages Information Technology related projects with a focus on: Project planning, communication planning, implementation and go-live planning
• Facilitates requirements gathering sessions with clinical and operational stakeholders to define business needs and translate them into technical specifications
• Coordinates with internal teams and external vendors to ensure timely delivery of project milestones and product features
• Manages product lifecycle activities including roadmap development, feature prioritization, user acceptance testing, and post-launch support
• Monitors and reports on project performance, adoption metrics, and service levels to ensure continuous improvement
• Develops process documentation/workflows outlining current state and future state, knowledge articles and self-service guidance.
• Provides overall direction and guidance, coordinates schedules and related project activities to ensure the work and documentation meet appropriate departments/service line standards
• Establishes and maintains communication with project team, users, committees/work groups, vendors and management

Preferred Criteria

• Transformation/Lean/Entrepreneurial mindset
• High performance mindset
• Influencer – is able to develop effective relationships and credibility with local team members
• Self-directed – confident and capable in ambiguous environments; believes work product is a reflection of one’s self
• Problem structuring / resolution – seeks to understand the core of an issue before solving. Once understood, moves to resolve the issue in a timely and collaborative effort

Required Criteria

• Bachelor's degree or equivalent experience

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.