Identity Services Manager

Join the Information Technology team at NewYork’s #1‑ranked hospital

At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. As the #1 hospital in New York and #5 in the Nation (U.S. News & World Report), we are committed to excellence in patient care, research, education and community service. Innovative technology, such as telehealth, remote patient monitoring and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families.  Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. Start your journey with us today!

PositionSummary

An Identity Services Manager is responsible for leading a team of NYP’s architects and engineers implementing and operationally maintain large scale identity security solutions. Responsible for identity life cycle management, strong authentication, federation, directories and related services.

Essential Responsibilities

• Lead and mentor a team of IAM engineers, providing direction, coaching, and performance management to drive a high-performing and engaged team
• Participate in defining and executing the strategic roadmap for Identity and Access Management services, aligning IAM initiatives with organizational goals and regulatory requirements
• Partner with leadership and our Architects in ownership of SailPoint IdentityIQ platform and related IAM tools, overseeing their design, implementation, configuration, and maintenance to support user lifecycle management, provisioning, and access governance
• Ensure security and compliance by enforcing IAM policies and processes that adhere to institutional standards and regulations. Prepare for and participate in audits and access certification campaigns
• Collaborate with cross-functional teams (including IT Security, HR, and application owners) to integrate IAM solutions with business processes and new projects, ensuring seamless and secure user access across systems
• Serve as a IAM subject matter expert and advisor, providing technical guidance on identity architecture, resolving complex issues, and recommending best practices for identity governance and administration
• Manage vendor and partner relationships for IAM services, including coordinating support with SailPoint and any third-party providers, and evaluate new technologies or services as needed
• Monitor IAM service performance and user access metrics, using key performance indicators to identify trends, drive continuous improvement, and ensure high availability and reliability of identity services
• Drive innovation and automation in identity management, leading efforts to streamline provisioning workflows, role management, and access review processes to improve efficiency and user experience

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).
• At least 7 years of relevant IT experience, including a minimum of 3 years in IAM leadership roles managing technical teams.
• Strong hands-on expertise with the SailPoint IdentityIQ platform (or similar IAM governance solution).
• In-depth knowledge of IAM principles and technologies such as user provisioning, RBAC, SSO, MFA, and directory services.
• Excellent leadership, communication, and interpersonal skills.
• Experience implementing IAM controls in a regulated environment (HIPAA, NIST, SOX, etc.).

Preferred Qualifications

• Master’s degree in Computer Science, Information Security, Business Administration, or a related field.
• Relevant professional certifications (e.g., CISSP, CISM, SailPoint Certified Identity Professional).
• Previous experience in a software development or IAM engineering role.
• Experience working in healthcare, academic, or other highly regulated industries.

What We Offer

• Competitive salary and comprehensive benefits package (health, dental, vision, retirement plans, tuition assistance).
• A collaborative and inclusive work environment at a leading academic medical center.
• Opportunities for professional development, continuing education, and career advancement.
• The chance to contribute to impactful technology projects that support cutting-edge patient care, research, and education.

“May require occasional on-site presence; therefore, should live within a commutable distance.  No relocation assistance available.”

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.