Director of Support Services

Lead with Purpose. Support with Excellence.

Director of Support Services – Lower Manhattan Hospital

Join NewYork-Presbyterian, where exceptional support services are essential to our mission of delivering world-class patient care. At our Lower Manhattan Hospital, the only full-service hospital south of 14th Street serving more than 750,000 residents and professionals, you will help shape an environment that is safe, welcoming, and healing.

Director of Support Services

As Director of Support Services, you will oversee the daily operations of Environmental Services, Patient Transport, and Food & Nutrition Services. In this high-impact and highly visible leadership role, you’ll be responsible for building and guiding a cohesive team of union professionals, fostering a culture rooted in service excellence, collaboration, and accountability.

Preferred Criteria

Required Criteria

• Bachelor’s Degree plus a minimum of 10 years managerial experience as a Director or a Master’s Degree plus at least 7 years’ experience in a leadership position 
• Experience in the health care or hospitality industry
• Experience in satisfaction strategies for staff as well as patients or customers
• Working knowledge of environmental services or housekeeping practices
• Excellent communication, interpersonal and customer service skills to direct work and engage patients and staff