Supervisor – Robert Center for Community Health Navigation

You Make It Possible

NewYork-Presbyterian has a long tradition of bringing hope, health and healing to our communities. NYP is continuously implementing new programs to meet the unique needs of our communities, and strengthening those programs that exist. Our Division of Community and Population Health programs build upon, and tie together, the Hospital’s inpatient care coordination, Ambulatory Care Network, community outreach programs, and the effort of community-based providers.

Supervisor – Robert Center for Community Health Navigation

Started in 2005, the Center for Community Health Navigation (CCHN) at NewYork-Presbyterian Hospital is dedicated to support the health and well-being of patients through the delivery of culturally-sensitive, peer-based support in the emergency department, inpatient, outpatient, and community settings with the ultimate goals to promote healthcare self-management and to decrease avoidable system utilization. 

The Supervisor will  recommend personnel actions, including hiring and firing, and prepares written performance evaluations. Establishes baseline standards for meeting performance goals, and monitors and maintains work performance quality standards. May assign and/or schedule work, conducts on-the-job training and answer job-related questions.  Assists in the development and implementation of approved systems to provide cost-effective management of departmental activities (i.e., information retrieval, scheduling, and productivity).  May retrieve data using department computer system, check output for accuracy and completeness and maintains on-line system support.  Makes appropriate recommendations to department Manager to improve systems and department operations. Ensures timely and accurate flow of information to staff and senior management.  Also maintains effective communication with other hospital employees in related departments, when necessary to ensure efficient departmental operations.  May coordinate department activities with patient care and other hospital services. 

Preferred Criteria

• Previous supervisory experience
• Bachelor’s Degree
• Proficient in Microsoft Office: Word, Excel, Power Point, Outlook

Required Criteria

• Associate’s Degree or equivalent work experience

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.