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New York Presbyterian: Where Amazing Works

Project Coordinator - Intern

Job ID 00755671 Location Queens Hospital
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Location

Queens, New York

Shift:

Day (United States of America)

Description:

Shape the Future of Healthcare

Discover why NewYork-Presbyterian is ranked #1 among the Best Hospitals in New York and recognized by Glassdoor as a 2019 Best Places to Work – Employees’ Choice.  It begins with our commitment that We Put Patients First.

At NewYork-Presbyterian Queens, we are on a mission to mentor the health care leaders of tomorrow. This highly selective paid summer internship program is designed to give current undergraduate Juniors and Seniors as well as MHA candidates exposure to some of the most crucial operational departments of the hospital. This internship is designed to be both educational and practical.  You will work under close supervision of existing staff and will be provided with learning opportunities throughout the internship. This internship does not entitle you to a job at its conclusion. NewYork-Presbyterian Queens will be offering 8-week summer internship positions from early June through August. Internship opportunities are within the following departments:

  • Administration
  • Finance
  • Nursing
  • Human Resources
  • Patient Experience

Applicants – Please include cover letter indicating area of interest.

Position Descriptions and Required Criteria.

ADMINISTRATION

Position Summary:

The goal of the Administrative Intern is to provide opportunities to experience one or more aspects of healthcare administration and obtain basic skills and knowledge that contributes to effective healthcare administration.

Responsibilities:

Involvement in a variety of projects, including the following:

  • Learn about leadership and management in the healthcare environment, by working side by side with one or more key executive leaders with the organization.
  • Involvement in an administrative project, such as collection and presentation of data sets, or participation of public reporting initiatives.
  • Areas of focus may include one or more of the following: finance, compliance, population health, business intelligence, public reporting, operations, or clinical areas
  • Presentation at completion of internship highlighting knowledge gained and lessons learned.

Qualifications:

  • Current student enrolled in Master of Healthcare Administration (MHA) program
  • Proficiency in Microsoft Office suite of products, email and internet
  • Excellent oral and written communication skills
  • Customer service, organization, problem solving, time and task management skills
  • Must be a team player, willing and able to work with a variety of colleagues

FINANCE

Position Summary:

The position is responsible for assisting with data collection and financial analysis activities associated with various projects within the Finance Department.

Responsibilities:

Involvement in a variety of project which may include the following:

  • Assist with collection of data and related analysis
  • Reconciliation of financial data between systems
  • Data collection for an operational benchmarking project
  • Account reconciliations
  • Preparation of budget schedules
  • Presentation at completion of internship highlighting knowledge gained and lessons learned

Qualifications:

  • Current student in an accredited 4-year college or graduate program with a major or concentration in finance, accounting and/or economics and achieved a designation as a junior or senior for Fall 2018
  • Proficiency in Microsoft Excel, Powerpoint, Word and other MS Office products
  • Analytical thinker comfortable working with numbers and providing a data-driven rationale for recommendations
  • Effective communicator able to coordinate deadlines and deliverables among multiple stakeholders
  • Must be a team player, willing and able to work with a variety of colleagues

NURSING

Position Summary:

Under a professional Registered Nurse’s supervision, performs patient care activities and supporting services related to the personal, therapeutic and comfort needs of patients.

Responsibilities:

Under the supervision of existing staff, tasks may include the following:

  • Demonstrates safety and accuracy in performance of duties, according to the Department of Patient Care Services Policy and Procedures and Standards of Practice
  • Obtains patient’s height, weight and vital signs, if required
  • Performs blood pressure accurately on both the electronic and manual manometer
  • Assists patients with activities of daily living
  • Presentation at completion of internship highlighting knowledge gained and lessons learned

Qualifications:

  • Currently enrolled in an accredited Nursing Program as a student RN seeking a Bachelor of Science degrees in Nursing
  • Has achieved university designation as a junior or senior prior to starting the program or approval from program director
  • Good oral communication and interpersonal skills for communicating with patients, families, visitors and staff
  • Basic clerical ability and basic computer knowledge

HUMAN RESOURCES

Position Summary:

The position will directly assist the Human Resources Department with a wide-range of projects while obtaining a better understanding of the role Human Resources plays in a Hospital setting.

Responsibilities:

In this position, the intern will learn how to take the skills that she/he may have acquired in school related to her/his particular area of interest, and apply them in a professional setting. Under the supervision of existing management, the intern will assist with various projects which may include the following:

  • HR Compliance
  • Job Descriptions
  • Employee Evaluations
  • Tuition Assistance
  • Employee Relations
  • Presentation highlighting knowledge gained and lessons learned

Qualifications:

  • Enrolled in undergraduate college and achieved a designation as a junior or senior for Fall 2018
  • Some hospital administrative experience via an internship
  • Knowledge of Excel, PowerPoint and other relevant software
  • Ability to prepare documents and reports on a timely basis; well organized and able to prioritize; excellent communication skills
  • Required to take clear direction and carry out directives from leadership as assigned with some level of independence required

PATIENT EXPERIENCE

Position Summary:

Candidate will be responsible for assisting with serving as a liaison between patients/families and hospital staff to facilitate communications, address requests and resolve issues. Advocate for patients and their families to ensure the delivery of excellent care. Contribute to department-based initiatives, from the development of new policies and procedures, to the implementation of performance improvement activities.

Responsibilities:

Under the supervision of existing staff, tasks may include the following:

  • Rounding
  • Applying statistical analysis through data collection
  • Service Recovery Assistance
  • Familiarization with grievance management
  • Presentation highlighting knowledge gained and lessons learned

Qualifications:

  • Enrolled in undergraduate college and achieved a designation as a junior or senior for Fall 2018
  • Attention to detail
  • Excellent interpersonal skills
  • Strong problem solving skills
  • Excellent time management

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.
__________________

  • #1 in New York, "America's Best Hospitals 2017-2018." - U.S.News & World Report
  • 2019 "Best Places to Work: Employee's Choice." - Glassdoor
  • 2018 "Employees' Choice: Top CEOs" - Glassdoor
  • 2018 “America’s Best Employers.” - Forbes
  • 2018 "150 Top Places to Work in Healthcare." - Becker's Healthcare
  • 2018 "Top-Rated Work Places: Best Hospitals" - Indeed


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