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These hands do more than what's expected... Melinda Smith, Administrative Services

Patient Navigator – Robert Center for Community Health Navigation

Job ID 00820365 Location Queens Hospital
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Queens, New York


Evening (United States of America)


Patient Navigator – Robert Center for Community Health Navigation

At NewYork-Presbyterian Queens, our mission is to provide our greater community with excellence in clinical care, patient safety, education, clinical research, and science. As part of this mission, the Patient Navigator Program seeks to empower and educate patients on how best to access and utilize healthcare services; to support patients and their caregivers to achieve a successful plan for continuity of care; and to optimize appropriate health and social service resources.

The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment. Coordinates appointments, provides logistical support, acts as a liaison between the patient and medical team, direct patient inquires to appropriate staff, and facilitates collection of medical records, insurance and financial information. Position includes direct contact and communication with patient, in person, on telephone or via e-mail. The Patient Navigator Program is situated in the Emergency Department (ED).

Preferred Criteria:

  • Bachelor's degree 

 Required Criteria:

  • High School Diploma or GED
  • Bilingual
  • 2-3 years of experience in primary or community health
  • Knowledge of overall hospital and community resources
  • Microsoft Word and Excel skills
  • Excellent oral and written communication skills
  • Various shifts available (working weekends and holidays required)

    Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

    • 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
    • 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
    • 2020 "America's Best Employers in New York State" - Forbes
    • 2020 "Working Mother 100 Best Companies" - Working Mother
    • 2020 "Best Companies for Multicultural Women" - Working Mother
    • 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
    • Discover why at:

    NewYork-Presbyterian Hospital is an equal opportunity employer.

    Salary Range:


    It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

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