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These hands do more than what's expected... Melinda Smith, Administrative Services

Patient Access Liaison- NYP Medical Group-Queens- Forest Hills

Job ID 00781026 Location NYP/Queens Medical Group
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Flushing, New York


Day (United States of America)


Where Amazing Works!

Patient Access Liaison- NYP Medical Group-Queens- Forest Hills

Bring your talents to NewYork-Presbyterian.  Support the Administrative team of the NewYork-Presbyterian Medical Group Queens where you can feel the excitement of fast-advancing patient care.

NewYork-Presbyterian Medical Groups (NYPMG) are part of the physician enterprise of NewYork-Presbyterian, one of the nation’s most comprehensive academic health care delivery systems affiliated with two world-renowned medical schools.  Through primary care and multispecialty medical practices, the physicians and other health care professionals of NYPMG, in collaboration with Columbia Doctors and Weill Cornell Physicians, provide families with high quality, patient-centered care close to home in the New York metropolitan area.

A Patient Access Liaison is responsible for handling telephone calls, scheduling, rescheduling appointments, and registering patients per practice guidelines. Provides constant interactions with patients, families, caregivers, clinicians and physicians in the practice.

This is a full time Monday-Friday. Overtime as needed. Position will be remote until further notice. Must be available for in office meetings as needed.

Preferred Criteria:

  • Proficiency in Mandarin and English.
  • Call Center experience.
  • College Degree or 6 months job related experience.

Required Criteria:

  • Knowledge of medical office setting and medical terminology.
  • Excellent oral and written communication skills.
  • High school Diploma or GED.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2020-2021." - U.S.News & World Report
  • 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
  • 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
  • 2020 "America's Best Employers in New York State" - Forbes
  • 2020 "Working Mother 100 Best Companies" - Working Mother
  • 2020 "Best Companies for Multicultural Women" - Working Mother
  • 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing

Discover why we're #1 in New York and a best employer at:

NewYork-Presbyterian Hospital is an equal opportunity employer.

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