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This spirit creates more than a culture of respect... Rossana Reda, Physical Assistant

Patient Financial Advisor - Mammography - Access and Scheduling Center - Full Time - Day Shift - TEMPORARY

Job ID 00800030 Location Columbia University Irving Medical Center
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New York, New York


Day (United States of America)


Patient Financial Advisor - Mammography - Access and Scheduling Center - Full Time - Day Shift - TEMPORARY

Make a lasting impression on patients at NewYork-Presbyterian as a Patient Financial Advisor.  Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care. Explore this opportunity:

The Patient Financial Advisor serves as the patient’s main point of contact and the face of the NewYork-Presbyterian organization as the patient schedules, is approved for, and registers for treatment.  Under the supervision of the Administrator, the Patient Financial Advisor is responsible for scheduling patients for visits, tests, and admissions, registering patients when they arrive, screening for medical necessity, and obtaining necessary pre-certifications and authorizations.  These tasks must be completed with an emphasis on both accuracy, to ensure payment from third parties, and customer service, to foster a positive patient experience.

**Please note: This is a temporary positon, not to exceed 89 days.

The shift for this position isweekdays 10:00 am - 6:00 pm plus two Saturdays per month. Location is our Columbia campus in Upper Manhattan/Washington Heights.

Preferred Criteria

  • Associates degree
  • Spanish bilingual
  • Epic software experience

Required Criteria

  • High school diploma or GED
  • One year of customer service experience
  • Experience using electronic health information systems for registration and scheduling

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

  • 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
  • 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
  • 2020 "America's Best Employers in New York State" - Forbes
  • 2020 "Working Mother 100 Best Companies" - Working Mother
  • 2020 "Best Companies for Multicultural Women" - Working Mother
  • 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
  • Discover why at:

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:


It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

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