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These hands do more than what's expected... Melinda Smith, Administrative Services

Liaison Specialist - Emergency Department - Full Time – Day Shift

Job ID 00786507 Location Columbia University Irving Medical Center
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New York, New York


Day (United States of America)


Superior Customer Service:

Liaison Specialists Make It Possible

As New York's #1-ranked hospital (U.S.News & World Report), NewYork-Presbyterian has a reputation for superior customer service. We work hard and dedicate countless resources to maintain a comfortable healing environment that's focused on meeting the needs of every patient we serve. And now, you have the opportunity to become one of the people who Make It Possible:

Liaison Specialist - Emergency Department - Full Time – Day Shift

Serve as a medical interpreter liaison, facilitating communication between patients and their families and the healthcare team. Advocate for patients' rights and ensure their concerns are promptly addressed. Play an essential role in helping us build on our reputation for outstanding customer service.

The hours of this position are 7:30 AM – 4:00PM, and include rotating weekends and holidays.

Preferred Criteria

  • Bachelors degree
  • Fluent in Spanish
  • 6 months experience as a health care interpreter in an acute care facility
  • 2 years interpreting experience 

Required Criteria

  • High school diploma or GED
  • Must meet one of the following: completion of 40 hours of professional training from an approved medical interpretation program, certificate of completion from an approved continuing education program, completion of an approved nationally recognized language proficiency assessment, certification from either the National Board of Certification for Medical Interpreters or Certification Commission for Healthcare Interpreters

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2021-2022." - U.S.News & World Report
  • 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
  • 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
  • 2020 "America's Best Employers in New York State" - Forbes
  • 2020 "Working Mother 100 Best Companies" - Working Mother
  • 2020 "Best Companies for Multicultural Women" - Working Mother
  • 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing

Discover why we're #1 in New York and a best employer at:

NewYork-Presbyterian Hospital is an equal opportunity employer.

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