New York Presbyterian: Where Amazing Works

Patient Facilitator - Bilingual Mandarin or Cantonese - 10:00AM - 6:00PM

Job ID 00759801 Location Lower Manhattan Hospital
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New York, New York


Day (United States of America)


Best in Care and Caring:

Make It Possible at NewYork-Presbyterian

Patient Facilitator - Bilingual Mandarin or Catonese

Bring your talents to NewYork-Presbyterian/Lower Manhattan Hospital—the singular source of advanced health care for the 600,000 New Yorkers who live and work south of 14th Street. Here, we deliver a wide range of resources and support to help ensure an extraordinary experience for everyone we serve. Now, you can help Make It Possible.   

In this highly visible role you will visit all patients and their families and serve as their advocate as we fulfill the mission of putting patients first. You will promote patient rights, identify and address issues and concerns and serve as a key liaison between our patients, families and staff.   You will work collaboratively with the interdisciplinary team to ensure the highest quality of compassionate care to provide the best possible positive patient/family experience. 

This is a full-time day position. The shift - 10:00AM - 6:00PM

Preferred Criteria

  • Strong customer service skills 
  • Experience as a Chinese/English medical interpreter 

Required Criteria

  • Fluent in Mandarin and/or Cantonese
  • Experience in a healthcare setting, preferably hospital 
  • Proof of at least 40 hours of professional training in Medical Interpretation from an approved program, or Certificate of completion from an approved continuing education program, or completion of an approved nationally recognized language proficiency assessment, or certification from either the National Board of Certification for Medical Interpreters, or The Certification Commission for Healthcare Interpreters

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2019-2020." - U.S.News & World Report
  • 2019 "Best Places to Work: Employee's Choice." - Glassdoor
  • 2019 "Employees' Choice: Top CEOs" - Glassdoor
  • 2019 "America's Best Employers in New York State" - Forbes
  • 2019 "150 Top Places to Work in Healthcare." - Becker's Healthcare
  • 2018 "Top-Rated Work Places: Best Hospitals" - Indeed

Discover why we're #1 in New York and a best employer at:

NewYork-Presbyterian Hospital is an equal opportunity employer.

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