Health Priorities Specialist - Bilingual English-Spanish; English/Chinese (Mandarin or Cantonese) Required - ACN: ED - LMH - Evenings

Don't Just Be an Advocate - Be an Ally for Patients

At NYP, Health Priorities Specialists spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the Emergency Department (ED) and diving into the paperwork. They might be one of the first few people a patient sees and possibly the last person to smile and wave. But every minute, they're always Putting Patients First.

Health Priorities Specialist - Bilingual English/Spanish; English/Chinese (Mandarin or Cantonese) Required - ACN: ED - LMH - Evenings

Serve as a patient ally throughout the continuum of care. Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED.  Then, go a step beyond by providing non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need. Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes. 

The shift for this full time position is Sunday - Thursday from 3:00 PM - 11:00 PM.

Preferred Criteria

• Experience working as a patient navigator, preferably in a hospital setting

• Knowledge of working with various insurances

• Proficient in Microsoft office products

Required Criteria

• Bachelor's Degree from an accredited college or university

• At least two years of experience in primary or community health

• Knowledge of community patient and family needs and of the hospital and community resources to fill those needs

• Bilingual in English/Spanish, English/Mandarin, and/or English/Cantonese

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.