New York Presbyterian: Where Amazing Works

Guest Services Assistant

Job ID 00762685 Location Weill Cornell Medical Center
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New York, New York


Day (United States of America)


Guest Services Assistant - 14S Amenities Unit - Full Time – Days - Rotating Weekends

Ensures optimal patient and family experience. Performs general clerical duties and coordinates the activities at the Concierge Desk & Nurse’s Station to assure the timely, accurate, and proactive flow of patient information, reports and communications. Coordinates the activities related to maintaining supplies, amenities and equipment to ensure seamless support to unit operations. Transport patients to areas throughout the hospital. Ensure coverage for all support tasks and duties to ensure work flow. Performs continuous rounding on all spaces to ensure clean and quite environment and resolve any environmental or facilities issues 

Preferred Criteria

  • Preferred candidates also have previous customer service food service and/or hospitality experience in a formal setting.
  • Computer Proficiency and experience working with Microsoft Office
  • Ability to juggle multiple priorities and execution of tasks in a timely manner
  • Associates Degree

Required Criteria

  • Qualified candidates have a high school diploma or GED
  • ACLS, BCLS and additional American Heart Accociation Life Support Classes

Day Shift: 7:00am - 3:00pm with Rotating Shift including weekends.

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2019-2020." - U.S.News & World Report
  • 2019 "Best Places to Work: Employee's Choice." - Glassdoor
  • 2019 "Employees' Choice: Top CEOs" - Glassdoor
  • 2019 "America's Best Employers in New York State" - Forbes
  • 2019 "150 Top Places to Work in Healthcare." - Becker's Healthcare
  • 2019 "Top-Rated Work Places: Best Hospitals" - Indeed

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NewYork-Presbyterian Hospital is an equal opportunity employer.

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