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New York Presbyterian: Where Amazing Works

Call Center Agent - Various Shifts Available

Job ID 00746310 Location Weill Cornell Medical Center
NYP Employee Search Apply Now


New York, New York


Evening (United States of America)


Quality Communication, Superior Service:Telephone Operators Make It Possible

Call Center Agent - Various Shifts Available

As New York's #1-ranked hospital, NewYork-Presbyterian is committed to communication of the highest quality. Friendly and focused, our Telephone Operators quickly relay information while getting every detail right, ensuring our patients and their families continuously receive superior service. Now, you have the opportunity to become one of the people who Make It Possible.

Call Center Agents handle a high volume of calls promptly in a clear and courteous manner. Provide vital patient information to family members and ensure the consistent delivery of exemplary customer service. 

The schedule for the positions are

  • 3:00PM – 11:00PM
  • 11:00PM – 7:00AM

Preferred Criteria

  • Prior call center experience

Required Criteria

  • High school diploma or GED
  • Ability to handle high volume of calls quickly
  • Excellent communication and customer service skills

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2017-2018." - U.S.News & World Report
  • 2018 "Best Places to Work: Employee's Choice." - Glassdoor
  • 2018 "Employees' Choice: Top CEOs" - Glassdoor
  • 2018 “America’s Best Employers.” - Forbes
  • 2018 "150 Top Places to Work in Healthcare." - Becker's Healthcare
  • 2018 "Top-Rated Work Places: Best Hospitals" - Indeed

Discover why we're #1 in New York and a best employer at:

NewYork-Presbyterian Hospital is an equal opportunity employer.

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