These hands do more than what's expected... Melinda Smith, Administrative Services

Bilingual English/Mandarin, Cantonese - Health Priorities Specialist - Grant Funded - ACN: Emergency Department - Full Time - Evening Shift

Job ID 00757398 Location Lower Manhattan Hospital
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New York, New York


Evening (United States of America)


Don't Just Be an Advocate - Be an Ally for Patients

Bilingual English/Mandarin, Cantonese - Health Priorities Specialist - Grant Funded - ACN: Emergency Department - Full Time - Evening Shift

At NYP, Health Priorities Specialists spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the Emergency Department (ED) and diving into the paperwork. They might be one of the first few people a patient sees and possibly the last person to smile and wave. But every minute, they're always Putting Patients First.Now, you can make it possible.

Serve as a patient ally throughout the continuum of care. Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED.  Then, go a step beyond by providing non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need. Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes. 

The shift for this position is Monday - Friday from 2:00pm - 10:00 pm.

This position is tentatively funded until December 2019.

Preferred Criteria

  • Experience working as a patient navigator, preferably in a hospital setting

Required Criteria

  • Bachelor's Degree from an accredited college or university
  • At least two years of experience in primary or community health
  • Knowledge of community patient and family needs and of the hospital and community resources to fill those needs
  • Bilingual in English/Mandarin and/or English/Cantonese and/or English/Cantonese

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.

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