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These hands do more than what's expected... Melinda Smith, Administrative Services

Patient Access Coordinator - Infusion Center - Day

Job ID 00791559 Location Hudson Valley Hospital
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Cortlandt Manor, New York


Day (United States of America)


Setting Standards, Changing Lives

Make a lasting impression on patients at NewYork-Presbyterian Hudson Valley Hospital as a Patient Access Coordinator. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you will discover what sets us apart - passion for the individuals and families in our care. Explore this opportunity:

Patient Access Coordinator - Infusion Center - Monday/Friday 8am/4pm

Schedule and register patients for Infusion treatments and physician visits, and feel the pride of going above and beyond to help others. In this role, you will obtain demographic details and insurance information, eligibility and authorizations for all patients.  Coordinate all frontend processes and functions including phones, files, scanning and charts.  Most importantly, you will be the calm and reassuring presence patients need as they navigate their hospital experience.

This is a full time day (Monday/Friday 8am/4pm) position at NewYork-Presbyterian Hudson Valley Hospital located at 1978 Crompond Road, Cortlandt Manor, upper Westchester, NY.

Preferred Criteria

  • College education with bachelor degree in business administration, marketing or communication.

Required Criteria

  • Secretarial experience with thorough knowledge of general office/clerical procedures, and good typing, computer and word processing skills.

  • Ability to communicate effectively with hospital employees and the public.

  • Bookkeeping and record keeping skills and experience with spreadsheets and billing.                        

  • Normal office environment. Ability to communicate via the telephone and in person with all levels of hospital employees, physicians, Board members, patients, visitors and outside agencies. Compose correspondence and operate computer.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2021-2022." - U.S.News & World Report
  • 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
  • 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
  • 2020 "America's Best Employers in New York State" - Forbes
  • 2020 "Working Mother 100 Best Companies" - Working Mother
  • 2020 "Best Companies for Multicultural Women" - Working Mother
  • 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing

Discover why we're #1 in New York and a best employer at:

NewYork-Presbyterian Hospital is an equal opportunity employer.

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