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These hands do more than what's expected... Melinda Smith, Administrative Services

Practice Manager-Medical Group-Brooklyn-Urology

Job ID 00753293 Location Brooklyn Methodist Hospital
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New York, New York


Day (United States of America)


  • Evaluates individual productivity standards.
  • Prioritizes and designates assignments and responsibilities to staff to ensure productivity of the area.
  • Orients new personnel, evaluates performance and makes recommendations for promotions, transfers and termination.
  • Provides input in problem/resolution issues and employee grievances.
  • Develops and adjusts schedules of personnel in assigned area.
  • Effectively communicates with peers, supervisors and other personnel.
  • Maintains a complete comprehensive employee record for staff in designated area.
  • Maintains a safe and comfortable environment for patients
  • Prepares and coordinates material and information at staff meetings, workshops or other professional meeting working towards improvement of the delivery of patient care.
  • Participates in educational activities offered by the NYPMG-Brooklyn Heights.
  • Completes appropriate documentation of facility records (i.e. Occurrence Reports, Security Reports).
  • Assesses and refers individuals, not currently registered, who arrive for care in the NYPMG- Brooklyn -Park Slope
  • Participates in OPD Community Health Outreach projects and makes recommendations for improvement.
  • Maintains, updates and ensures completion of patient medical records.
  • Participates in ongoing Quality Assurance/Improvement activities.
  • Ensures patient education group guidelines and standards are maintained and makes recommendations for improvement.
  • Coordinates referral resources and procedures to maintain and improve patient care (i.e. V.N.A., Social Work, Home Care, Transportation, supply companies, mental health, etc.).
  • Responds to socio-cultural aspects affecting patient care delivery and health care activities within the NYPMG-Brooklyn Heights Office as well as the community.
  • Acts as a patient advocate, referring patient complaints to the Patient Representative when appropriate.
  • Assesses patient physical, psychological, social and sexual dimensions, applies knowledge specific to age and developmental process of illness, injury and disease using available resources in the assessment process when appropriate.
  • Communicates effectively with patients regarding their individual needs appropriate to age.
  • Maintains patient confidentiality.
  • Coordinates patient care for specified primary patients (assessment, intervention, referral, patient care plan updates, follow-up, interdisciplinary communication, nursing team communication and on-going evaluation).
  • Performs duties in compliance with safety and infection control guidelines.
  • Demonstrates an understanding of the NYPMG-Brooklyn Heights Mission Statement.
  • Complies with policies and procedures of MSO Brooklyn Heights Office.
  • Complies with departmental policies on lateness, absenteeism and dress code.
  • Assesses educational needs of personnel and assists in their goals for continued development.
  • Ensures that nursing service standards are met in the Outpatient Department.
  • Performs nursing procedures when appropriate.
  • Demonstrates judgment and tact while exhibiting sensitivity to others.

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.

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