These hands do more than what's expected... Melinda Smith, Administrative Services

Senior Account Representative - Admitting - Days

Job ID 00755402 Location Lawrence Hospital
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Bronxville, New York


Day (United States of America)


Support the business side of superior medical services

Senior Account Representative - Admitting - Days

Bring your talents to NewYork-Presbyterian, and help represent our collective commitment to service of the highest caliber. As one of Senior Account Representatives, you will work with patients and third-party payers to ensure proper coverage for the care and caring we deliver. You’ll play a key role in our continued success as New York’s #1-ranked hospital (U.S.News & World Report).

The Senior Account Representative is a lead position in Patient Financial Services, performing the most complex duties related to patient billing, follow-up, credit review collections, denial management, cash posting and correspondence management, while acting as a lead to staff members. It is differentiated from the next higher levels of Supervising and Manager.

The shift for this position is 9:00 AM - 5:00 PM - Monday – Friday at Lawrence Hospital.

Preferred Criteria

  • Associate’s degree
  • 5 years related experience
  • Knowledge of Medical Oncology services

Required Criteria

  • High school diploma or GED
  • Some knowledge of the practices and procedures of assigning, reviewing and directing work
  • Thorough knowledge of at least one area of Patient Financial Services, (i.e. billing, follow-up, cash posting, denial management, correspondence)
  • Familiarity with systems used in Patient Financial Services such as Eagle, Isuite, Caremedic RT, Omnipro, Epaces, Epremis, Trac, WSF-2
  • Strong analytical, verbal and written communication skills
  • Understanding of managed care contracts and familiarity with contract terminology
  • Must be able to manage high call volume with the ability to triage and direct patient calls.
  • Microsoft Office skills

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.

  • #1 in New York, "America's Best Hospitals 2017-2018." - U.S.News & World Report
  • 2019 "Best Places to Work: Employee's Choice." - Glassdoor
  • 2018 "Employees' Choice: Top CEOs" - Glassdoor
  • 2018 “America’s Best Employers.” - Forbes
  • 2018 "150 Top Places to Work in Healthcare." - Becker's Healthcare
  • 2018 "Top-Rated Work Places: Best Hospitals" - Indeed

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NewYork-Presbyterian Hospital is an equal opportunity employer.

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