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Summary Information

  • Job Title: Patient Facilitator - Bilingual Mandarin or Cantonese
  • Job ID: 00736590
  • Location: NewYork-Presbyterian/Lower Manhattan Hospital
  • Full/Part Time/Per Diem: Full-Time
  • Shift: Day

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Patient Facilitator - Bilingual Mandarin or Cantonese

Location: NewYork-Presbyterian/NewYork-Presbyterian/Lower Manhattan Hospital

Best in Care and Caring:

Make It Possible at NewYork-Presbyterian


Patient Facilitator - Bilingual Mandarin or Cantonese


Bring your talents to NewYork-Presbyterian/Lower Manhattan Hospital—the singular source of advanced health care for the 600,000 New Yorkers who live and work south of 14th Street. Here, we deliver a wide range of resources and support to help

ensure an extraordinary experience for everyone we serve. Now, you can help Make It Possible.   


In this highly visible role you will visit all patients and their families and serve as their advocate as we fulfill the mission of putting patients first. You will promote patient rights, identify and address issues and concerns and serve as a key liaison between our patients, families and staff.   You will work collaboratively with the interdisciplinary team to ensure the highest quality of compassionate care to provide the best possible positive patient/family experience. 



Preferred Criteria

  • Strong customer service skills 
  • Experience as a Mandarin and/or Cantonese medical interpreter 


Required Criteria

  • Fluent in Mandarin and/or Cantonese
  • Experience in a healthcare setting, preferably hospital 
  • Proof of at least 40 hours of professional training in Medical Interpretation from an approved program, or Certificate of completion from an approved continuing education program, or completion of an approved nationally recognized language proficiency assessment, or certification from either the National Board of Certification for Medical Interpreters, or The Certification Commission for Healthcare Interpreters


Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.




#1 in New York, "America's Best Hospitals 2017-2018" - U.S.News & World Report

2017 “Best Large Workplaces in New York.” - Great Place to Work and Fortune

2017 “America’s Best Employers.” - Forbes


Discover why we're #1 in New York and a best employer at:


NewYork-Presbyterian Hospital is an equal opportunity employer.



Job ID: 00736590


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