Top business and corporate professionals at a top academic healthcare institution, our non-clinical colleagues are true believers in the capabilities of this hospital. We are proud to be part of a mission-driven organization. We relish the shift in priorities and perspective that comes with putting patients first. Together, we keep the hospital infrastructure, departments and organization healthy.
Our people come from a plethora of professional backgrounds, some of which may involve healthcare. We may work in the corporate office or transition between two or more locations—sometimes daily. But more than anything, we recognize our impact on quality care and outcomes. We see the ramifications of our work in new buildings, new initiatives, impressive new hires and patient successes. Immersed and invested in a better patient experience, we see ample opportunities to build and evolve our global healthcare institution.
Welcome to the thriving financial backbone of NewYork-Presbyterian—a world of over 1,000 financial experts collaborating and achieving in our 38th Street office. Together, we prudently audit, invest and safeguard the bottom-line interests of our institution. We see our world-renowned hospital safely through perilous AND prosperous financial markets. That might be why, in 2011, our institutional revenues exceeded $3.7 billion. Additionally, Becker's Hospital Review listed the New York-Presbyterian Hospital/ Weill Cornell Medical Center as Number 4 of the 100 Top Grossing Hospitals in America.
We honor our patient-focused mission while also thriving in a corporate context. Our department goes above and beyond in honoring Sarbanes-Oxley standards (even though, as a not-for-profit, compliance is not required). Maybe that’s why large firms have praised us as having one of the top audit processes in healthcare. Highly active in the hospital, our leadership boasts President’s Circle Award winners. We even participate in patient-care initiatives, such as Patient Safety Fridays.
Financial gurus thrive in such empowered initiatives as our HERCULES program (a collaborative, cost-savings initiative with the goal of helping NYP find $60 million in efficiencies every year). We provide a high-intensity atmosphere of continuous learning, with vast technical and administrative inservices. Professionals here have the opportunity to specialize in any realm of finance—including accounting, budget, investment, pension, real estate, financial controls, accounts payable and beyond.
NYP's Human Resource Team drives world class innovative people focused solutions to inspire a culture of engagement so NYP employees can focus on what they do best, putting patients first.
Our Human Resources professionals believe in the incredible value of people. We are the gatekeepers and stewards of excellence at NewYork-Presbyterian Hospital. We demonstrate high standards and superior ethics. We protect the hospital’s reputation and interests. We recognize that our hospital (#1 in New York, #6 in the nation) is only accomplished by the tireless efforts of our people.
We work in human capital, recruiting and retaining the best prospects: people who put our patients first. Our approach is fair and values-based. Building on a foundation of clinical victories and historical firsts, we’re strengthening today’s and tomorrow’s NewYork-Presbyterian.
Our marketing and public affairs professionals publicize the Amazing Things happening at this hospital. We take this task to heart. Our efforts result in thousands of media placements, including many high-profile stories in The New York Times, Wall Street Journal, Time magazine, CNN.com and more. In addition to nationally broadcast evening and morning news programs, we also facilitate coverage in India, Japan, Russia, Dubai and beyond.
We launch, direct and run the successful careers.nyp.org website, which not only markets the hospital but provides many top candidates with their first introduction to NewYork-Presbyterian. In 2010, it won the WebAward “Best of Industry” for all global employment websites.
But ours is a record of sustained success. In 2012, we took home the WebAward “Outstanding Achievement in Web Development” for expanded careers sections. Since launching in 2008, the site has garnered over 90,000 unique visitors per month. And over 770,000 searches.
In The Community
We also plan and direct the hospital’s many community events—including the Komen Race for the Cure (breast cancer), the Avon Walk for Breast Cancer, the Third Avenue Health Fair and our popular Health and Wellness Seminar. Recently, we teamed with the Sesame Street Workshop and the New York City Office of Emergency Management to launch a bilingual kit that prepares young children for emergencies.
NewYork-Presbyterian Hospital strives to provide patients and their families with a safe, reliable environment of care and service. We believe that quality embraces all aspects of performance. Our Quality and Patient Safety Division is specifically tasked with ensuring the adoption and implementation of strategic and national patient safety goals.
Putting Patients First
One of our primary goals is to “encourage patients’ active involvement in their own care as a patient safety strategy.” Representing a preeminent academic medical center, we’re committed to the academic mission of innovative, creative scientific research and education. Our strategic quality plan embraces our commitment to excellence. We enhance the patient’s access to a comprehensive continuum of quality care.
Our incredible procurement professionals are responsible for all hospital sourcing and contracting. Together, we process over 180,000 requisitions a year. We are the logistical gurus. Converting needs from internal stakeholders into purchase orders for our vendors, we serve a critical regulatory function: finding the right vendor, at the right price, for the right delivery.
Taking the Initiative
As a “value-added” department, we’re true contributors to the welfare of the NewYork-Presbyterian. We serve a critical regulatory role in determining the influx of new equipment. Our professionals speak at major conferences and to major organizations, such as the Academy of Healthcare Management. Taking the initiative, we’ve created several high-tech resources that continue to shape our field—such as intensive purchase-order and pricing databases that cross-reference over 130 hospitals.
Our strategists are an inspired collective of the sharpest minds, drawing on top talents from the merging worlds of healthcare and consulting. The work is engaging: resolving diverse challenges and collaborating with the highest levels of leadership. Our projects have profound impact—sustaining our ranking as New York City’s market-dominant hospital.
Our environment is one of continuous enrichment. Master’s educated, our strategists are lifelong learners. We enjoy the unique position of almost never being the content experts for an initiative. To succeed, we must collaborate and glean insights from complex departments and positions.
Although we enjoy our own corporate office on 76th Street, the majority of our days are spent on various hospital locations. Many of our professionals progress to the upper echelons of senior leadership. Together, we shatter preconceptions of what strategy can accomplish:
Other Locations, including:
Corporate Office on 38th Street
Strategy Office on 76th Street
Awards and Recognition:
Anna Troia, Director of Finance
Anna has been a member of the NYP staff for over 20 years, Anna is a well-respected finance professional whose work exemplifies high performance, leadership, innovation, and commitment to NYP’s Strategic Initiatives. Her colleagues say that Anna is “a dedicated, motivated, and hard-working professional who is widely respected as a capable executive and a trusted colleague.” They add that she is “strongly committed to her team and is the living embodiment of a true NYP ambassador.”
Doctors initially told Danion’s mother that there was no way to save him. But his mother pushed on and came to NYP, where they agreed to accept the case. His surgeon, Dr. Mark Souweidane says, “It was one of the largest tumors I’ve ever seen.”